I am very happy to make the purchase and I also received it within the specified timeframe and now I have high expectations of making my own soap.
Thank you so much, Anelise! I'm so excited to know that everything arrived on time and that you're so eager to start making your own soaps.
We love to accompany you on this creative adventure. If you ever have a moment, we'd love for you to leave your opinion on the products you're using, directly on their pages. It helps us continue to improve.
Greetings,
Michelle 😊
The purchase and delivery were fabulous. It was very fast, the products were of very good quality, and as a supporter of local businesses (I ordered by mail because I didn't have time to go to a physical store in the south), I was delighted to receive the thank you note for purchasing local products, along with some sweet treats. Very well packaged, and the quality was reasonable.
Thank you so much, Laura! It's so nice to know you trust a local project like ours. 🙏 We work hard every day to ensure your online experience is just as friendly and thoughtful as it is in our physical store.
If you ever have a moment, we'd love for you to leave your review on the product page for each product you've used. It helps us understand your opinions and how to fine-tune every detail.
A hug,
Michelle 😊
Thanks to Michelle for her service both online and on WhatsApp. Shipping was very fast, within 24 hours. I love details, so the box was packed with so much care and attention to detail. Congratulations 👏
Thank you so much! I'm glad to know you appreciated the service both on the website and on WhatsApp. We take great care of each shipment, and comments like yours confirm that we're on the right track.
If you ever have a moment, we'd love for you to leave your review of each product you purchased on its corresponding page. It helps us better understand what works and how we can continue to perfect every detail.
Greetings,
Michelle 😊
Michelle is living a genuine customer service. All products were packed very well, arrived promptly and the quality is outstanding. Great pleasure to buy at Cosmetics Tenerife... THANKS.
Thank you so much, Iris! It truly means a lot to receive your feedback. We put great care into every step, and knowing it's reflected in your experience encourages us to keep refining every detail.
If you have a moment, we'd love you to leave a review on each product you've tried — it helps us better understand what you value and how we can continue improving.
Warm regards,
Michelle 😊
Very efficient, quick to receive and very good presentation.
You already have a new client, thank you very much.
Thank you so much, Noemí! We really appreciate you sharing your experience from the first order, along with the two photos.
We're glad to know that the efforts we make every day to offer a caring and professional service are reflected in moments like this.
If you ever have a moment, we'd love for you to leave your opinion on the products you purchased on their respective pages. It helps us a lot better understand what you like and what we can continue to improve.
Greetings,
Michelle 😊
The order I purchased online arrived very well packaged and quickly.
The result of my amazing soaps. Thank you.
Thank you so much, Carolina! I'm so glad to know that the order arrived safely and that your creations turned out so well. It's a pleasure to see projects come together with such care!
If you ever have a moment, we'd love it if you'd leave your opinion on the product page about the glycerin soap base, molds, or other materials you've used. Your experience helps us continue to improve every day.
Greetings,
Michelle 😊
The shipment arrived the next day, well packaged. I loved the presentation and the thoughtfulness of the company. Thank you so much. The wax is of very good quality.
Thank you so much, Paula! I'm so glad to know that your shopping experience left such a positive impression. Your trust and support motivate us to continue improving every day.
If you ever have a moment, we'd love for you to leave your review of each product on their website or from your account. I'm sure it will be a great help to others!
A hug,
Michelle 😊
As always, it arrived in record time. For those of us on the islands, that's very much appreciated, as the waits can seem endless. With you, it's always a gift to receive your order at home. Hugs from Las Palmas!
Thank you so much, Loretto! It's so nice to hear your kind words and know that each order remains special to you.
We're delighted that you represent so well what we try to convey as a company: closeness, care, and a service that makes a difference, especially for those of you on the islands.
A big hug to Las Palmas,
Michelle 😊
Everything arrived in perfect condition and very quickly. We loved the packaging and the thoughtfulness of the customer service. We'll definitely be back.
Thank you so much, Briseida! I'm glad to know you enjoyed your order and that the experience left you with such a positive impression.
I really appreciate your trust and the photo—I'm always excited to see how the packages arrive. If you ever have time, I'd love to hear your opinion on the products. I'm sure it will be helpful for those looking for real references.
Greetings,
Michelle 😊
I was very hesitant about buying the oils to scent my home, since I'm not familiar with the company and it's my first time, but I was delighted with the speed, the packaging in which the products arrived, the customer service (especially from Michelle). Thank you so much for your service. And on the other hand, one of the most important things is the scents these oils give off; they smell heavenly, too exquisite. I highly recommend them. From now on, I'm a loyal and reliable customer. Oh, and the little detail of the candies was of course not missing; I was fascinated 🤗
Thank you so much for your trust, Dayana! We're glad to know your experience was so positive and that the essential oils exceeded your expectations. We take great care with every detail to offer you the best quality and service. It will be a pleasure to continue serving you. We look forward to seeing you again! 😊
Greetings,
The Cosmetics Tenerife team